Deliveries and Communication

Logistics is Key to Our Success

Logistics management is central to KGK’s operations. Our goal is to add value and boost profitability for both suppliers and customers by ensuring efficient supply chain management.

At KGK, logistics encompasses the entire flow—from selecting the right suppliers and managing orders and deliveries to our logistics centers or directly to customers, to warehouse operations, product refinement, transportation, and handling returns or complaints.

We aim to be a market leader in logistics within our operating regions. Achieving this requires continuous innovation and collaboration with our suppliers and customers to improve processes and methods.

We strive to be recognized as a knowledgeable, reliable, and open partner. Together, we can optimize flows, enhance efficiency, and achieve long-term success.

A Collaboration for Success

  1. Better Results: By following these guidelines, suppliers can enhance the reliability and efficiency of deliveries, creating value for all parties.
  2. Broader Market Reach: Efficient goods flow enables suppliers to grow their business and reach a wider customer base.
  3. Stronger Relationships: Compliance with our instructions supports long-term, productive partnerships and can open doors to new business opportunities.
  4. Staying Ahead: Our direct connection with end customers helps suppliers anticipate and meet evolving market demands, staying competitive and innovative.
  5. Driving Growth: Suppliers committed to optimizing goods flow not only strengthen their collaboration with KGK but also pave the way for their own future success.
  6. Ensuring Quality and Reliability: By aligning with and refining our guidelines, suppliers can uphold high-quality standards and meet the demands of today’s and tomorrow’s markets.

Delivery Instructions

These instructions are also available for download.

Download Delivery Instructions.

  1. The supplier receives orders from KGK electronically EDI, TecCom or by e-mail.
  2. The supplier confirms KGK’s order within 24 hours (working day) electronically, EDI (Preferably EDIFACT D96A), TecCom or by e-mail.
  3. The order confirmation must include:
    ➤ KGK’s supplier number
    ➤ KGK’s order number
    ➤ KGK’s and the supplier’s item numbers
    ➤ Net price or price and discount
    ➤ Quantity
    ➤ Delivery date in accordance with agreed lead time
  4. Deviations from confirmed orders must be notified to KGK Purchasing as soon as possible and within 24 hours (working day) upon request. New delivery dates must be indicated in a backorder list. The supplier must promptly notify KGK of any future delivery problems.
  5. The backorder list must include:
    ➤ KGK’s supplier number
    ➤ KGK’s order number
    ➤ KGK’s and the supplier’s item numbers
    ➤ Quantity
    ➤ New delivery date
  6. The delivery note needs to be attached to the goods and be sent electronically, EDI (Preferably EDIFACT D96A), TecCom, or by e-mail.
  7. The delivery note must include:
    ➤ KGK’s supplier number
    ➤ Delivery note number
    ➤ KGK’s order number
    ➤ KGK’s and the supplier’s item numbers
    ➤ Quantity per item
    ➤ Delivery date – If DAP only offload at firm agreed dayShipping date Any materials free of charge must be indicated on the delivery note and must have an item number.
  8. Pallets must be clearly labeled if they are single-SKU pallets with the item number. If a pallet contains multiple SKUs, the pallet needs to be marked “mixed pallet” and a packing list with all SKUs of each package must accompany the goods.
  9. Where a single package contains several items, they must be clearly separated to facilitate unpacking.
  10. All items must have a barcode (EAN 13, Code 128 or equivalent).
  11. Invoices must be sent via Peppol (ID 0007:5560751975), EDI (Preferably EDIFACT D96A) or by e-mail.
  12. Except for legal requirements, the invoice to KGK must include:
    ➤ KGK’s order number
    ➤ KGK’s item number
    ➤ Net price or price and discount
    ➤ Quantity
    ➤ KGK reference contact name
    ➤ For credit notes, the reference should be your commercial KGK contact person.For invoices detailing services, this must be clearly indicated on the invoice.
  13. Goods classified as hazardous goods must be delivered in accordance with current legislation; UN recommendations for transportation of hazardous goods.
  14. For first deliveries of chemicals, the material safety data sheet must be sent with the delivery or be made available by another method. The material safety data sheet should be no more than three years old and must meet the demands of GHS (Globally Harmonised System of Classification and Labelling of Chemicals).

Email addresses

Sweden, KG Knutsson AB

Order confirmations: inkop@kgk.se
Delivery notes/ shipment advice: vku@kgk.se
Invoices: invoice.kgk@kgk.se
Invoice related inquiries: ap@kgk.se

Finland, Kaha Oy

Order confirmations: orders@kaha.fi
Delivery notes/ shipment advice: asn@kaha.fi
Invoices: accountspayable@kaha.fi
Invoice related inquiries: accountspayable@kaha.fi

Estonia, K.G. Knutsson AS

Order confirmations: ost@kgk.ee
Delivery notes/ shipment advice: ost@kgk.ee
Invoices: arved@kgk.ee
Invoice related inquiries: arved@kgk.ee

Supplier monitoring

KGK performs ongoing supplier monitoring to ensure efficient management of stock and goods. Monitoring is carried out as per the points in the delivery instructions. All deviations must be reported. KGK Purchasing is responsible for monitoring and for liaising with the supplier regarding deviations.

KGK Purchasing requests a rollback plan from the supplier. For repeated deviations from the rollback plan, KGK may invoice the supplier for additional costs arising from the deviations. For repeated deviations, the action plan is handed over to the responsible business unit within KGK, which shall arrange a follow-up meeting with you as the supplier.

How We Support Our Suppliers

At KGK, we regard our suppliers as essential partners in achieving shared success. We provide comprehensive support and expertise at every stage – from onboarding to continuous collaboration. Through regular meetings and a dedicated point of contact, we ensure seamless communication and are here to simplify and support your work.

Together We Create Value

By adhering to the supplier instructions, you help ensure high-quality standards, efficient processes, and a successful partnership. Together, we are building a strong and sustainable future for the automotive industry.

KGK Logistics Centers in Brief

Locations and Capacity:
Logistics centers in Vantaa, Finland, Enköping, Sweden and Tallinn, Estonia, with a total area exceeding 70,000 m² and approximately 150,000 stored articles.

Operational Volume:
➤ Handling approximately 5,000,000 customer order lines per year.
➤ Managing around 600,000 shipments annually, both domestic and international.

Automation and Technology:
➤ Highly automated systems, including miniload, shuttles, small parts storage, and extensive conveyor systems.
➤ A unified Warehouse Management System (WMS) across all facilities.

Efficiency and Transparency:
➤ Daily transports and full stock visibility for all clients in Finland and Sweden.

Commitment to Improvement:
➤ Continuous investment in automation and process optimization.
➤ Certified for Quality (ISO 9001) and Environmental Management (ISO 14001).

Delivery Addresses

Sweden

KGK Logistics Center
Varggatan 1
749 40 Enköping

Finland

Kaha OY Logistics Center & Head Office
Ansatie 2
01740 Vantaa

Estonia

KG Knutsson AS
Saeveski 12
11214 Tallinn